Features
Everything you need to retain customers
Plug in your data source and let Aitarax handle the rest — from timing to personalisation to sending.
AI engine
Claude + GPT-4o email generation
Choose between Anthropic's Claude Sonnet or OpenAI's GPT-4o per brand. Both models write personalised emails based on each customer's actual history — appointments, orders, staff, and purchase patterns.
Smart send timing
The AI analyses visit and reorder patterns to predict when each customer is most likely to need your service next — and schedules the email accordingly. Not a fixed 30-day interval, but a genuine prediction.
Sector-aware personalisation
Configure your sector (hair salon, bakery, veterinary, automotive, and more) and the AI adapts its tone, vocabulary, and reasoning to match your industry.
Style and length control
Choose from Corporate, Professional, Friendly, Casual, or Playful tone. Set email length to Concise, Balanced, or Detailed. The AI follows your brand voice every time.
Email infrastructure
Review queue
Every generated email lands in a review queue before sending. Preview the full email, read the AI's reasoning, approve or reject — all from one screen.
Auto-approve
Trust the AI enough? Enable auto-approve per brand and emails go straight to scheduled without manual review.
Scheduled sending
Emails are scheduled based on the AI's predicted optimal send time. The scheduler checks every 15 minutes and sends when the time arrives.
Unsubscribe + preferences
Every email includes a working unsubscribe link and an email preferences page. Customers can manage their subscription without contacting you.
Integrations
REST API
Send booking and order events via a simple REST API. One endpoint for bookings, one for orders. Supports identifiers, status updates, line items, staff, and customer data.
n8n, Zapier, Make
Use our pre-built templates for n8n, Zapier, and Make to connect Aitarax to hundreds of apps without writing code — Acuity, Lightspeed, WooCommerce, and more.
Out-of-order import handling
Import historical data in any order. Aitarax uses status timestamps to always use the most recent status — even if events arrive out of sequence.
Duplicate detection
Every event has an identifier. If the same event arrives twice, Aitarax updates the existing record instead of creating a duplicate.
Dashboard
KPI dashboard
Track emails sent, open rate, click rate, active customers, new subscribers, and unsubscribers — per brand and per organisation. Monthly trend chart included.
Revenue at risk
See how many subscribed customers haven't had an event in 90+ days and have no pending email — so you can take action before they churn permanently.
Customer timeline
View every event, email, and interaction for each customer in a single slide-out panel.
Multi-brand + multi-member
Manage multiple brands under one organisation. Invite team members with Owner, Co-owner, Admin, or Member roles.
Ready to keep customers coming back?
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